One app for residents. One register for the people who run the building.
StrataChannel has two sides: a branded app your residents actually want to open, and a structured register where every report, request and booking lands ready to be actioned. Residents join by scanning a QR code — no accounts, no passwords.
What residents get
Notices and alerts
Building announcements appear on the home screen with unread badges, and residents can get personal alerts about their own reports and requests.
Report an issue
Water leaks, property damage, noise, security incidents — guided forms with photos (and audio recordings for noise), each submission given a tracked reference number.
Requests and bookings
Access pass requests and lift bookings, captured with dates, time windows and the practical questions managers always have to ask twice.
Give notice
Residents can flag trades coming on-site or upcoming renovations, so the building knows before the drilling starts.
Their unit, their details
Residents keep their own contact details current, verify their email in-app, and can look up unit reference information like meter and shut-off valve locations.
The building's knowledge base
Searchable FAQs, building rules, plans and key documents, even a building history timeline — answered once, available to everyone.
What committees and managers get
A structured register, not an inbox
Every report, request and booking lands as a structured record with a reference number and a status you control — nothing lives only in someone's email.
Triage emails with privacy built in
New submissions trigger an email summary to the recipients you choose, with urgent flags for safety hazards and ongoing incidents. Residents' personal details stay in the register — never in the email.
Publishing is one row, not a mail-out
Add a notice and it reaches every resident's phone. Answer an FAQ and it goes live. Expiry dates and priority highlighting included.
Moderation when you need it
If a device abuses the system, suspend it — reports are politely declined and the resident is directed back to proper channels.
White-label all the way down
Your building's name, colours, logo and welcome message. Even the terminology is yours — call a dwelling a unit, an apartment or a lot, rename any button, run the app in another language. Residents see their building; StrataChannel stays behind the scenes. And every building's configuration and records stay entirely its own.
See it with your building's name on it
The fastest way to evaluate StrataChannel is a walkthrough branded for your building.
Request a walkthrough